frequently asked questions
Get professional answers about products, customization, logistics, warranty, and international certification. We are committed to providing clear and accurate information support for global B2B partners.
The most frequently mentioned issue
Our industrial LCD displays are certified with CE, FCC, RoHS, and ISO9001. We also provide custom certification support for specific market requirements including UL, CCC, and EAC upon request.
Yes, we specialize in light customization services including custom sizes, interface modifications (HDMI, LVDS, eDP, MIPI), brightness adjustments, and mounting solutions. MOQ starts from 50 units for most customization options.
For standard products, the lead time is 2–3 weeks. Customized products based on specific specifications usually require 4–6 weeks. Large-volume orders (over 500 units) typically take 6–8 weeks. An accurate delivery schedule will be provided before order confirmation.
All displays are packaged in custom foam-injected protective cases with anti-static bags. Each unit is secured with corner protectors and shock-absorbing materials. We also offer OEM/ODM packaging options for trade buyers.
We accept wire transfers (T/T), letters of credit (L/C) for large orders, and PayPal for sample orders. For long-term partners, open account (O/A) payment terms can be offered after credit approval.
Other common questions
Yes. HITULCD specializes in flexible customization services, including custom sizes, interface modifications (HDMI, LVDS, eDP, MIPI), brightness adjustment, and mounting solutions. Most customization options have a minimum order quantity (MOQ) of 50 units.
Yes, we offer comprehensive OEM/ODM services including custom branding, packaging design, and documentation. Our design team can work with your specifications to create branded packaging that meets your market requirements.
We accept T/T (Wire Transfer), L/C (Letter of Credit) for large orders, and PayPal for sample orders. For established partners, we offer O/A (Open Account) terms with approved credit limits.
Yes. The customizable range is from 500 nits to 3000+ nits, depending on application requirements. Our engineering team will recommend the optimal backlight solution based on the operating environment.
Yes. We provide comprehensive OEM/ODM services, including brand customization, packaging design, and documentation. Our design team can create branded packaging that meets the specifications of your target market.
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